Contact Us
JOIN THE WAITLIST
Please note that our team typically responds to inquiries within 24-48 hours of receipt. We appreciate your patience and look forward to addressing your submission.
From Design to Door Step
Our process works by following a clear, step-by-step approach that ensures efficiency, accuracy, and consistent results.
Supply Options for Customization
At Chummy’s Customs, we offer two options for your custom project:
Customer-Supplied Shoes: You may choose to purchase the shoes yourself and send them to us for customization.
Chummy’s Purchase on Your Behalf: We can purchase authentic shoes for you, with the shoe cost added to your final invoice.
Please let us know which option you prefer when placing your order!
Customer Acknowledgement
By proceeding with Chummy’s Customs, I acknowledge that I am purchasing a custom service. I understand that Chummy’s Customs is not affiliated with, endorsed by, or associated with Nike or any other shoe brand. I am commissioning this personalized work independently, and all brand trademarks remain the property of their respective owners.
Fill Out form with design preferences
A team member will respond to your submission to set up quick 15-30 minute discovery call
Mock up of Design + Approval
Send Invoice
Settle Invoice + Send address for shipping (If Needed)
Shoe Design Fullfillment
Final Approval
Content Shoot
Shipping
Delivery
FAQ
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Custom orders of designs not seen on the website can fill out the waitlist form to discuss design layout and pricing.
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The current wait time is about 3-5 weeks but will try to get your order out as soon as possible.
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Commission pricing differs depending on the complexity of artwork as well as requested turnaround time. An expedited order will affect pricing.
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Yes, pricing is based on current pricing for shipping and handling. All fees and /or customs charges will be paid by the customer.
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No Returns on Custom Work: Due to the personalized nature of our work, all sales are final once customization begins. We are not responsible for changes to the product that occur during the custom design process as requested by the customer.
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All products are sold in US sizing. Contact us with any questions before ordering as we cannot exchange/replace if the wrong size is ordered.
Supply Options for Customization
At Chummy’s Customs, we offer two options for your custom project:Customer-Supplied Shoes: You may choose to purchase the shoes yourself and send them to us for customization.
Chummy’s Purchase on Your Behalf: We can purchase authentic shoes for you, with the shoe cost added to your final invoice.
Please let us know which option you prefer when placing your order! -
Chummy’s Customs is not affiliated with or endorsed by any shoe brand, including Nike. All original trademarks and brand identifiers remain the property of the respective brands.
Customer Acknowledgement
By proceeding with Chummy’s Customs, I acknowledge that I am purchasing a custom service. I understand that Chummy’s Customs is not affiliated with, endorsed by, or associated with Nike or any other shoe brand. I am commissioning this personalized work independently, and all brand trademarks remain the property of their respective owners.